Penalties & Process

At Didsbury Mini Storage, we are committed to providing you the best possible storage solution available. And, as with any service, prompt payment is required. We understand that extenuating circumstances happen, but we are a small, local, family-owned company -- like you. When payment as agreed is not received, penalties will be charged and access will be restricted. Not only can those help encourage you to stay current, but they cover some of the costs associated with recovering debt.

Penalties:

  • - After 30 days late, a $10/month fee will be charged. That fee will be added to what is owing for each month.

  • - After 30 days late, a second lock may be placed on your unit. A one-time fee of $25.00 will be added each time we are forced to lock out a unit. Once your rent is fully paid up, that lock will be removed. If you need something out of the unit while it's double-locked, you may gain access by paying what is owed.

  • - If you reach 90 days late on payment, you have defaulted on your contract. We may then, at our discretion, begin the process of recovering what is owed by selling the contents. A registered letter will be sent to the last address we have on file ($35.00 fee to cover the cost) and we will try every reasonable method to contact you to encourage payment instead of disposal.

  • - Once the unit is listed for sale, fees will be added to cover the cost of preparing the unit for sale, depending on the size of the unit. If the amount raised through the sale exceeds the amount owing, including fees, you are entitled to receive any excess money.

 

Thank you to the vast majority of our customers who have gladly worked together with us in providing for the storage needs of Didsbury and area. We look forward to working with you for years to come!